Warranty
Do your products have a warranty?
Yes - all products purchased from thirtytwo.com are covered by a 1-year warranty for manufacturing defects. This includes faulty stitching, sole separation, or defective materials. It does not include damage from wear and tear. Important: We can only
How do I submit a warranty claim?
Important: We can only process warranty claims for products purchased directly from our website. If you purchased your item from a physical shop or third-party retailer, please contact them directly. Once the form is filled we will either accept it o
What happens if my warranty is accepted?
If approved, we will offer one of the following:. In many cases, you may also keep the defective item.
How do I return the warranty?
Europe (except UK, Netherlands, and Switzerland): You’ll receive a free prepaid FedEx labelUK, Netherlands, and Switzerland: You will need to arrange return shipping and send us the receipt. We will reimburse the shipping cost after the item is recei
What’s not covered by warranty?
Not sure if your issue is a warranty claim? Feel free to contact our Customer service, they will be happy to help you. For more information, visit our Returns & Warranty Page
BOA® system issues on your ThirtyTwo boots — repairs, replacements & the Lifetime Guarantee
Broken BOA dial, snapped cable or popped coiler? BOA offers a free Lifetime Guarantee on all components. Here's exactly what to do and how to get back on snow fast.